Composure…“Remember when life’s path is steep to keep your mind even.” — Horace 65-68 BC What image does “keeping an even mind” bring? For some it may bring calmness: the ability to reassure and lead when a disaster strikes. It…
Helping people adopt a mindset for positive behavioral change can be a challenge. The truth of the matter is, both positive and negative behaviors affect an individual’s productivity, communication, team functions, and interactions with clients. Performance-based behavioral assessments like the…
Recently, I was reading the results of a study by the Harvard Business Review. Their findings indicated that “when it comes to garnering commitment and engagement from employees, there’s one thing that leaders need to demonstrate: respect.” They claim that…
For those of us who aren’t clairvoyant, let’s peer into our Magic 8 Ball for best ways to improve employee engagement levels among millennials. Bad idea! The Magic 8 Ball keeps telling me to try again. So, what IS the…
Sometimes it’s not the people you are hiring who are the problem. When employee turnover is high, it’s often the existing workforce (management) that is the problem. And make no mistake; functioning candidates who join your workforce and experience bad…
It’s typically not the big things that make someone leave an organization, but it’s a number of seemingly small “last straw” issues that get under people’s skin and will make good employees quit. One of the first questions I ask…
“Your career success in the workplace of today—independent of technical expertise—depends on the quality of your people skills.” —Max Messmer (author of Managing Your Career for Dummies) Interpersonal traits on assessments measure how a person functions with others: personal &…
“Only in quiet waters do things mirror themselves undistorted. Only in a quiet mind is adequate perception of the world.” Hans Margolius It’s sometimes called the “ripple effect” when something disturbs still water, and what had started as small systematically…
You always need to remain proactive in your approach to succession management. A recent Wall Street Journal article advises that “management should maintain a succession chart providing details about the background and skills of promising internal professionals and roles they…
It’s always great to know you have good people within your company and a strong pool of qualified individuals coming up through the ranks. Given the opportunity these people can, and will, comfortably move into leadership positions as the years…