Handling leadership changes can be unsettling at best, and frustrating and emotionally draining at worst. If you’re a leader helping your team stay focused during these times, composure (the ability to handle stress) and empathy are critical for navigating changes…
“The key to conversation at work is flexibility and understanding how what you say might be perceived by others.” —Deborah Tannen It’s amazing, and slightly disheartening, how quickly sensationalism travels while the truth seems to take painstakingly long to emerge….
How do you help a new or current employee gain the most from the feedback they’ve received via the Winslow Assessment (or whatever assessment you use), and your coaching? Answer: Always schedule a one-on-one session with each individual to review…
Helping employees adopt a mindset for positive behavioral change can be a challenge. Positive and negative behaviors affect an individual’s productivity and communications, team functions, and interactions with clients. Performance-based behavioral assessments are helpful tools to identify the strengths and…
It is easy to wonder, what benefits as an organization (or as a manager) are you going to receive from using behavioral assessments in your employee / leadership development programs? Below are six good reasons why behavioral assessments and the…
“Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” —Andy Stanley While you or I could tell a new hire or current employee exactly what areas they need to focus on developing, and…
Your hiring process should look something like the photo to the left, with two additional steps – assessment before the interview (to provide feedback to deepen your interview), and reference checks between the interview and offer. Hiring decisions should take…
A smartly dressed and polished candidate walks into your interview and presents herself very well. Her resume speaks highly of her achievements. Perfect scores, a stellar track record and even volunteering experience! She must be the one for the job,…
“Be filled with an enthusiasm for living, a joyous expectation of the more that is to be, and gratitude for what has been.” — Ernest Holmes It’s the end of one year, and soon will be the beginning of the…
“Many times crisis results when composure is missing.” – Glenn Llopis In my previous post A Closer Look at Composure I touched on what composure is. In this post I’m going to give you five steps that will decrease stress, and…